Privacy Policy

At ur2day, we respect and care about your privacy and are committed to maintaining your trust by protecting it. This "Privacy Policy" applies to visitors of our websites and users of the ur2day services and APIs (collectively "Services"). It explains the personal information ur2day collects from you when you download, access, use, or purchase products or services on our websites or mobile applications.

The terms "We", "Us", and "Our" used in this document refer to ur2day and "You", "Your", and "User" refer to you as a user who visit or access or use (collectively "usage") our Services.

The term "PERSONAL INFORMATION" means information related to you, or a combination of pieces of information which personally identifies you to be contacted or identified, such as your name, address, date of birth, gender, phone number, email address and any other data that is tied to such information. While information such as date of birth in isolation may not be enough to uniquely identify the visitor, a combination of full name and date of birth may be sufficient to do so.

ur2day is sensitive to privacy issues on the Internet, and We know that You are concerned about the privacy and security of Your personal information. In order to make You feel comfortable using Our website and feel secure submitting information to Us, We believe it is important You know how we treat the information about You, we receive from You, on the Internet.

Terms of Service (TOS) that are provided separately form an integral part of Your use of this website and should be read in conjunction with this Privacy Policy.


Please read this privacy policy carefully. You indicate that You understand, agree and consent to this privacy policy. By visiting our website or by using/availing any of Our service or product, You hereby give Your unconditional consent or agreement to ur2day for collection, use, storage, processing, sharing and transfer and disclosure of your information.

You acknowledge that You have all legal rights and lawful authority to share the information with Us and further acknowledge that by collecting, sharing, processing and transferring information provided by You, shall not cause any loss or wrongful gain to You or any other person.

If you do not agree with the terms of this Privacy Policy, please do not access / use our website or avail of any of our services or product on our website.

Purpose and Scope of this Privacy Policy?

This privacy policy applies to Your use of the website of ur2day hosted at, the Services and ur2day applications on mobile platforms but does not apply to any third-party websites that may be linked to them.

This Privacy Policy sets out the type of information which You share with us, or is collected from you during the usage of Our Services, including the nature of the sensitive personal data or information, the purpose, means and modes of usage of such information and how and to whom the Company shall disclose such information. This Privacy Policy also describes the choices available to You regarding Our use of your personal information and how You can access and update this information. This Policy is intended to assist You in making informed decisions about Your Personal Information when using our website or the services provided by Us.

What information is, or may be, collected from you?

While browsing the website, You are not required to provide Personal Information until and unless You choose to avail or sign up for any of the Services.

We collect Your information during Your usage of ur2day or when You avail of any of the products or services available on or through ur2day, either as a registered User or otherwise when You visit any of Our other website pages or mobile applications.

We also record Your interactions with our customer support systems, including those through chatbots, email, and live interaction with Our customer service executive either over chat or on call.

We collect the following Personal and Non-Personal Information when You use ur2day.

Personal Information: Personal information is information related to a User, or a combination of pieces of information that could reasonably allow a User to be identified. Personal information for the purpose of this privacy policy includes full name, personal contact numbers, residential address, email address, gender or date of birth. While information such as date of birth in isolation may not be enough to uniquely identify the User, a combination of full name and date of birth may be sufficient to do so.

We collect Your Personal Information when You create an account on ur2day or fill out a form or subscribe to services offered by Us. If you log into ur2day with a social networking credential, such as with your Facebook or Google account, we will ask permission to access basic information from that account, such as your name and email address. You can stop sharing that information with us anytime by removing ur2day's access to that account.

Non-Personal Information: We may collect certain anonymous information in standard usage logs through Our Web server, such as device ID, device make/model, IP address, geographical location (when enabled), browser type, operating system, page views, website navigation, searches performed, timing and frequency of use of the website, cookie data, marketing preferences, name of Your wireless carrier, other data relating to malfunctions when You use the website. We use this information purely for analytics and research purposes and to ensure the security of Our website.

How is the information used?

Your personal information lets Us improve the Services of ur2day and provide You with the most user-friendly experience through Our website and mobile application. We use the information We collect to provide, operate, improve, expand and maintain Our Services and to personalize the content and advertisements You see. The information is used to understand and analyze how You use Our Services and to develop new products, services, features, and functionality and to resolve technical issues and troubleshoot problems.

With Your consent, We use Your email address and phone number to communicate with You, either directly or through one of Our partners, including for customer service, to provide You with updates and other information relating to the service, and for marketing and promotional purposes [with an option to subscribe / unsubscribe (where feasible)].

We use the information we collect in various ways to process Your transactions, send You text messages and push notifications, find and prevent fraud, and ensure compliance purposes, including enforcing our Terms of Service, or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency.

Is the collected information shared?

ur2day does not sell or rent Your personal Information. We will share your personal information with third parties only in limited circumstances.

We only disclose Personal Information to third parties when We use third parties to provide services. These service providers may only access, process, or store Personal Information pursuant to Our instructions and to perform their duties to Us. In such cases, We require them to protect the confidentiality of personal information about You that they receive from Us.

We will disclose Personal Information to third parties only when We have your explicit consent to share Your Personal Information. For customized services, We will share Your personal information with third party on a need-to-know basis.

We will not share with, or make available, Your personal information to any third party without Your authorization, except if We are specifically directed or mandated to do so under any Applicable Law, legal proceeding or directive by any administrative, judicial, quasi-judicial, statutory or regulatory body or any authority or agency of the Government.

Transfer of Data

Your information, including Personal Data, may be transferred to and maintained on computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

If You are located outside India and choose to provide information to Us, please note that We transfer the data, including Personal Information, to India and process it there. Any Personal Information that We collect is stored on servers located in the United States or India. We may process Your Information outside India and relay on legally provided mechanisms to lawfully transfer Your Information across borders.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

ur2day will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Data Retention

We will retain Your personal information for as long as needed or permitted in light of the purpose(s) for which it was obtained and consistent with applicable law. The criteria used to determine our retention periods include the length of time we have an ongoing relationship with you and for as long as you have an account with us or keep using our Services; whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them); or whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations).

Links to other websites

Our service may include links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party's website, whose privacy practices may differ from ours. If you submit your personal information to any of those sites, your information will be governed by their privacy statements. We encourage you to read the privacy statement of any website you visit as we do not monitor, control, or endorse the privacy practices of any third parties. While we try to link only to websites that share our high standards and respect for privacy, we assume no responsibility for the content or the privacy practices employed by other websites.

How secure is your information?

We are committed to protecting the security of Your information and take reasonable precautions to protect it. We adopt reasonable security practices and procedures, in line with the industry standard, to include technical, operational, managerial and physical security controls in order to protect your personal information from unauthorized access, or disclosure while it is under our control.

We use industry-standard encryption to protect your data in transit and at rest. However, internet data transmissions, whether wired or wireless, cannot be guaranteed to be 100% secure, and as a result, We cannot ensure the security of information you transmit to Us, including personal information; accordingly, You acknowledge that you do so at your own risk. You also acknowledge that You shall not hold Us responsible in any manner whatsoever for loss of Your information, or any other data, which You shares with Us or which We have with Us.

Does ur2day collect information from children?

ur2day does not intentionally collect any personally identifiable information from children under the age of 18 (only persons above the aged of 18 shall be permitted to use the Services as provided in the Terms of Service). If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best to promptly remove such information from our records. In an event, where in contravention of the Terms of Service, a person below the age of 18 uses the Services, ur2day shall not be held liable or responsible for any damage or injury suffered by such person in logging into the website and making use of the Services.

Please note that in some countries the age of digital consent is older than 13. If You are in one of those countries, You must be at least that age to use the website and/or Services.

Your Choices to Control Your Personal Information

You can erase or delete your personal information from ur2day anytime by logging into your account and deleting Your account. If You want Us to delete Your account or remove Your personal information or face difficulty in deleting Your personal information from ur2day Yourself, You can request deletion (in partial or full) of your personal information (past, existing or future) by writing to us at We shall review Your request and may ask You to verify Your identity. Post verification, We shall delete all stored information about You from Our servers.

You can update, amend, correct or complete Your personal information including name, username, email address, gender and date of birth by logging into Your account through Our website and accessing the Profile tab or by sending Us an email at

You can object to, or limit or restrict the processing of Your personal information by asking Us to stop using or to limit Our use (in partial or full) of Your personal information (past, existing or future). You can withdraw the consent given to Us and opt out of processing your personal data. To withdraw your consent, you may send us an email to our support team. We shall review your request and may ask you to verify your identity. Post verification, We will withdraw the consent for which request was made by You and stop any further processing of Your personal information.

You are entitled to request a copy of personal information that We have about You, provided to You in a structured, commonly used, and machine-readable format; wherever feasible. Please note that ur2day may request additional information from You to verify Your identity before we disclose any information.
Users Note & Visitors Note

While merely perusing or browsing Our website, you are not required to provide personal information as set out under the head 'What information is, or may be, collected from you' in this document until and unless you choose to avail or sign up for any of the Services. All the information provided to ur2day by You, including personal information and personally identifiable information, is voluntary. You have the right to request the withdrawal of your consent at any time, in accordance with the terms of this Privacy Policy and the Terms of Service. It is your duty to ensure strict caution while giving out any personally identifiable information about yourself or your family members in use of any of the Services. ur2day does not endorse the content, messages or information found in any Services and therefore, ur2day specifically disclaims any liability with regard to the Services and any actions resulting from your participation in any Services. As a condition to use the Services, you as a User agree to waive any claims against ur2day relating to the same, and to the extent such waiver may be ineffective, you agree to release any claims against the ur2day relating to the same.

Will the terms of this Privacy Policy change?

As ur2day evolves, We may need to update this Policy to keep pace with changes in Our website and Services and laws applicable to Us and You. We will, however, always maintain our commitment to respect your privacy. ur2day reserves the right to amend or modify this Privacy Policy at any time, as and when the need arises. We recommend You periodically check back here to stay informed of any changes. Your continued use of the ur2day website and services gives Your unconditional acceptance of such change in terms of the Privacy Policy. If You disagree with any changes in this Policy and do not wish Your information to be subject to it, You will need to delete Your ur2day account.

How can you contact us?

You may contact Us with any questions relating to this Privacy Policy, or report a security breach, abuse of information provided or a breach of these terms, by submitting a help desk request here or by contacting Us at

We will try to address your feedback and concerns in a timely and effective manner.